Refund Policy
Last Updated: 20/2/2025
At By Mindy Liew, all sales are final. We do not accept returns or refunds unless the item received is defective or damaged. Please read our refund policy carefully before making a purchase.
1. No Returns or Refunds
- All items are non-refundable and non-exchangeable, except for defective or incorrect items.
- Please check your order carefully before completing the purchase.
2. Defective or Incorrect Items
If you receive a defective or incorrect item, please follow these steps:
- Contact us within [7] days of receiving your order.
- Provide your order number and clear photos/videos showing the defect or incorrect item.
- Upon verification, we will offer:
- A replacement (subject to stock availability), or
- A refund to your account balance (ACC balance) for future purchases.
3. Refund Processing
- Refunds (if applicable) will be credited to your ACC balance for future purchases.
- No cash refunds will be provided.
- Refund processing time: [1-7] business days after approval.
4. Contact Us
For refund requests or further assistance, please contact us at:
đ§ Mindyliew96@gmail.com
đ 60173199699